“We have used WIMS at Testarossa Winery for ten years, converted our POS system to WIMS in our Tasting Room and most recently implemented Orion’s Blend product in our cellars. Orion’s products are reliable and support is responsive when we have an issue. We haven’t found any other product that can meet all our needs.”
MARGARET PEDERSEN, Chief Financial Officer
More and more, in this landscape of consolidation, wineries are relying upon consumer direct and point-of-sale to increase profitability and brand awareness. At Orion Wine Software, we are proud to showcase WiMS Consumer Direct/POS Management, which offers across-the-board functions in these key areas. A complete retail solution, this robust business application supports all types of consumer orders and includes the following comprehensive features:
Use Consumer Direct as the central repository for all your retail sales activity: club, POS, e-commerce, telemarketing and customer list offerings. Consumer histories, no matter where a customer buys your wine – via a club, website, tasting room, etc. – are compiled in Consumer Direct.
*Event Processing: Efficiently processes orders, from order build, to credit card authorization, to order fulfillment.
*List Management: Query the retail sales database and build lists of customers based on purchasing history, home addresses or other customer attributes. Your marketing team will appreciate the nimbleness of this function when creativity matters most.
Designated for the winery tasting room and wine bar, Point-of-Sale includes many winery features, is location independent, and includes highly flexible fulfillment.
Using Winery Point-Of-Sale with Consumer Direct provides your winery with a complete Point-Of-Sale solution and a back office with features like Wine Club Management, Customer List Management, Accounting and Inventory Control, and much more. Your winery will be able to manage high volumes of orders while delivering the highest quality customer service.
►Complete Consumer History
►Credit Card Authorization
►Customer List Management
►Interfaces with diverse Third-Party Shippers and Order Fulfillment Companies
►Highly Flexible Fulfillment
►Wine Club Management